Meet the Manager
As a leading nursing and residential care home in Acocks Green, Birmingham, we have a wonderful team of staff, and I am a firm believer that when you have a happy staff team, the positivity spreads to everyone. We receive lots of positive feedback about how caring and friendly the staff are and that the atmosphere is warm and welcoming. We focus on getting to know your loved ones to ensure we deliver person-centred care with family and friends’ involvement. Regular consultations with the residents with care planning are essential to ensuring high standards of care and making our residents’ stay here as close to home-to- home as possible. It is always so lovely to hear the laughter in the corridors when staff and the people that we support are interacting with one another. There is strong ethos here to treat people how you would like to be treated yourself, encouraging independence, individual choice and preferences.
We are always here to help with any questions or queries you may have. We look forward to welcoming you to our home.
Anna Whitehouse – Registered Home Manager