Every resident’s needs are as individual as they are, which is why aim to give each resident the freedom of choice to live how they want to live. From food, drink and activities, through to cultural and religious needs, we aim to offer choice and variety which respects the needs and desires of every individual.
Which look good, taste good and meet the individual preferences and dietary or culturally specific needs of all of our residents. We recognise that people living with dementia can often experience changes in their appetite and eating habits. With this in mind, the catering team at Newday prepares a range of home-cooked cuisine which smells and looks delicious, encouraging people to eat a nutritious meal which will support a healthy lifestyle.
At New Day Nursing Home, mealtimes are a time to get together with friends and enjoy the opportunity to chat over delicious food. However, with dignity, respect and personal choice at the heart of all we do, there is flexibility in mealtimes for those who wish to eat alone or at a different time.
Our caring approach
Our mission to deliver high-quality care which enhances quality of life for the people we support. We help our residents to lead fulfilling lives, with care that’s personalised to their individual needs and wishes.
For us, “quality care” means ensuring that every individual’s goals and needs are met.
Keeping active is a central focus of the care we provide at New Day Nursing and Residential Home. Whether you fancy playing a board game, throwing a ball, having a sing-song, taking a moment for a chat over a cuppa and cake, or just a silent reminisce over old photos, we offer a range of activities which suit the needs and preferences of all of our residents.
As well as offering an opportunity for social interaction and mental stimulation, our activities are designed to help residents maintain life skills, support independence and contribute to both physical and mental wellbeing. As such, we also strive to ensure that we also involve people in taking care of their own surroundings. Some residents thrive on finding useful jobs to help around the home, from gardening to cleaning, promoting a valuable sense of self-worth
Take a peek at our activities…
As a residential suburb of Birmingham, Acocks Green is home to schools and nurseries, places of worship and local community groups. We work with local schools to encourage visits which bridge generational gaps and have seen with our own eyes that developing connections between older adults and the youngest members of the community can have wonderful benefits for both generations. We also encourage family members to bring their pets into the home, which never fails to raise a smile and can be very therapeutic.
There are no words to describe how grateful our family are to all the staff here for their outstanding care and compassion they showed to our family. They took care of my mother-in-law impeccably. Showing dignity at all times. They made her feel safe and secure. We never had any worries about leaving her there. They kept us up to date regularly during lockdown. They treated her like family. We are eternally grateful. Thank you to each and every one of you.
Families are a vital part of the care we provide at New Day. We operate an open-door policy, encouraging family members to visit as often as they wish. Family and friends have years of valuable and detailed background knowledge of each resident’s life experiences and preferences, giving us unparalleled insight into their identity, past-life and preferences. Family members and friends can also play a very important role in spotting any change in behaviour, both when people first transition to New Day, and beyond.
For this reason, we very much encourage family involvement in the care we provide at New Day. Families are invited to regular review meetings, where we encourage honest and open feedback on everything from care plans to menus and upcoming activities.
In addition to encouraging regular visits, contact and feedback, we also make full use of technology to promote contact with friends and family, including phone points in bedrooms, mobile phones, video calling, and the wider internet.
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A suburb of Birmingham, Acocks Green is proud to enjoy a multicultural, multifaith community. This cultural diversity is reflected in the staff and residents that make up the Newday family. As such, we make every effort to meet the religious and spiritual needs of our residents.
We have built links with local temples, mosques, churches and other places of worship, allowing us to support the spiritual and religious needs of all of our residents.
We understand that dementia can be isolating and that communication can be a source of frustration.
Our diverse staff team speak a range of languages, including Punjabi, Mirpuri, French, Hindi and Urdu – which can help to ease communication issues for those who speak English as a second language and make people feel more at home.